Frequently Asked Questions
Your guide to sustainable lighting solutions and wholesale support.
What is the typical lead time for wholesale orders?
Most in-stock orders are processed within 1-2 business days. For large-scale commercial projects or bulk quantities, shipping timelines may vary between 5-10 business days depending on the manufacturer.
Do you offer energy efficiency certifications for your products?
Yes, our product range includes many Energy Star certified and DLC-qualified fixtures, ensuring you receive high-performance lighting that qualifies for utility rebates.
What is your return policy for damaged or defective items?
We offer a 30-day return window for items that arrive damaged or are found to be defective. Please contact our support team immediately with photos of the packaging and product to initiate a claim.
Do you provide specialized pricing for contractors and developers?
Absolutely. Green Lighting Wholesale, INC offers tiered pricing for industry professionals. Please register for a trade account to access exclusive wholesale rates and volume discounts.
Are your LED products covered by a warranty?
Most of our LED lighting solutions carry a manufacturer warranty ranging from 3 to 5 years, covering defects in materials and workmanship under normal operating conditions.
Can I request a custom quote for a large-scale project?
Yes, our lighting specialists can provide custom quotes for commercial developments, retrofits, and large residential projects to help you stay within budget.